Score is partnering with BIG to offer four sessions of a business workshop series now through March 2019. Each series is related to profit and non-profit organizations. The launch follows enthusiastic reception of SCORE’s initial “Tools to Grow Your Business” workshop. Various speakers with extensive expertise in their field are scheduled to lead each session. To register for an online session, please call 912-652-4335 and for additional details visit www.savannah.score.org. See workshop series below:
Topic: Retail Market Research on the Internet
Date: Thursday, December 13, 2018
Speaker: Gary Johnson, SCORE mentor and former Retail Marketing Operations Executive
Topic: Human Resource Management: Bridges to Successful Business
Date: Thursday, January 24, 2019
Speaker: Doug Fuss, SCORE mentor and former IBM Sales Management Executive
Topic: Lessons Learned During the Early Years of Small Business Ownership
Date: Thursday, February 21, 2019
Speaker: Small business owner pane (TBA)
Topic: The Business Model Canvas: An Understanding of the Nine Parts of any Business Model
Date: Thursday, March 21, 2019
Speaker: Al Torpie, SCORE mentor and former business executive
By Eminah Quintyne
After nine years of delivering food in the Statesboro and surrounding areas, Boro Takeout will now be a franchise of Mr. Delivery, an online ordering and food delivery service located in 20 cities across the U.S. This business decision creates expansion and streamlines the details of many operational procedures Boro Takeout previously undertook on its own. Now Boro Takeout will deliver for a broader scope of restaurants including more chain and local restaurants.
Nine years ago, Boro Takeout began on a handshake. Rick Robins and Stephen and Sally Minton are business partners and the owners of Boro Takeout. The business began when the Mintons closed a restaurant they owned, Jaman Caribbean Cafe. They had a relationship with Robins, who used to sell credit card machines part-time, and he encouraged they all go into a food delivery business. The Mintons focused on the food service aspects of the business, and Robins was responsible for finance. They developed a great working relationship over their collaborative passion for food.
“Food brings variety, creativity — there are so many things you can do and flavors you can create. Food brings everyone together because everyone likes to eat. It is a common denominator with people. I enjoy food delivery because there is no food cost. I like the simplicity of it, and I meet a lot of great people who order, ” said Sally.
To reflect the Mr. Delivery brand, the Boro Takeout name will change to Mr. Delivery along with the logo and overall business model. Boro Takeout customer service representatives (CSR) will be trained and paid through Mr. Delivery. Food delivery drivers are paid an hourly rate plus tips. In addition, Delivery Drivers Incorporated (DDI) will hire 100 percent of all delivery drivers, conduct a driving record background check using their driver’s license, offer commercial insurance at a rate of less than $10 per week and will pay delivery drivers every Friday through direct deposit or through a reloadable card in lieu of having a bank account. Mr. Delivery will also route calls for food delivery orders to CSRs through their Texas call center. Sally will continue to develop relationships with new and existing restaurants to get them on board as a food delivery option and will reach out to areas in Atlanta and additional counties.
“We are at a point in business where we seek to develop more standard operating procedures we wanted to continue with our business, but we also sought to really expand and to become a part of a larger brand,” said Sally.
Currently, Boro Takeout serves Statesboro, Savannah, Rincon, Richmond Hill, Hinesville and Thomasville. Their goal is to be among the largest food delivery services, competing with the likes of GrubHub or Ubereats, in Georgia and beyond.
“We want customers to be happy with the quality of food. Customer service is a priority for Boro Takeout. We want to be known for delivering high quality of food that is hot and fresh and known for having premier customer service. I enjoy customer service and problem-solving,” said Sally.
To assure food is delivered hot and fresh, Boro Takeout invested in high-quality delivery bags. They primarily use a catering jacket bag which has tethered boards for hot and cold food items and one inch of poly batting on all six sides to help insulate the bag, keeping food at the right temperature. Custom delivery jackets are put into use for Chinese or Asian foods due to the nature of the boxed food containers, and pizzas are delivered in a pizza jacket. Delivery time is important to Boro Takeout. They will not place an order unless a delivery driver is lined up. CSRs are frank about true delivery time. Sally works to ensure food is delivered in a reasonable amount of time.
Food delivery can be more than a meal. For some, it is personal and thoughtful. Sally shared that a woman living in England ordered three steak dinners to be delivered for her father’s birthday. Each steak was sent one at a time each day over the weekend before he went out for the evening. A gentleman who was out of town ordered a meal for his fiancée and surprised her with a Skype dinner so they could enjoy a meal together, and a concerned mom called worried about how she could get fluids to her sick son and Boro Takeout delivered.
Boro Takeout started with eight deliveries during their first week of business. They had a minimum of six drivers and as many as 14 delivery drivers at a time. Today, they get more than 1,000 hits on their website per day and make approximately 150 deliveries per day. The sky is the limit, and their vision is to grow broad and firm.
The eighth annual Ocean Exchange, hosted in Savannah, GA, featured the fourth year of the BIG Pitch Award, sponsored by Georgia Southern University College of Business and the Business Innovation Group.
The winner of the 2018 BIG Pitch Award in the amount of $10,000 USD is Vita Inclinata by a team from Seattle University. Vita Inclinata is a leading developer of chaotic motion control systems, providing counter swing systems to military agencies, private contractors and local governments for improved human safety and operating efficiency.
Allen Amason, Dean of the College of Business at Georgia Southern University, commented after the award was announced. “Vita’s Load Stability System has the potential for huge impact. Certainly, they are to be applauded for developing a device that will actually save lives. The pitch was compelling, and they’ve come a long way already. So, we’re happy this award will help them make the next big step in development. We’re honored to be a part of such a significant event.”
In addition to the winning grant recipient, seven additional collegiate innovators presented sustainable solutions to a distinguished group of conference guests representing business and industry, entrepreneurs, academia, government, and NGOs. Schools represented in the finalist round were from NYU, Yale, Brandeis, UC Santa Barbara, Texas State, Boston University, Virginia Commonwealth, and the Monterrey (Mexico) Institute of Technology and Higher Education with solutions in fields of energy, robotics, and agriculture/aquaculture.
About Ocean Exchange
Each year, the Ocean Exchange seeks innovative, proactive and globally scalable sustainable solutions with working prototypes and applications that can cross industries, economies and cultures, in a competitive process in which two $100,000 awards and one $10,000 award are granted to early-stage companies.
About Georgia Southern University Business Innovation Group
The Business Innovation Group (BIG) at Georgia Southern University, located in downtown Statesboro, GA, is the business outreach arm of the university, committed to developing a vibrant entrepreneurship and innovation ecosystem for the southeast region. BIG provides resources for students and entrepreneurs to gain skills and training necessary to understand business principles, experience how businesses operate, and successfully launch new enterprises.
For more information and a listing of major sponsors please visit www.OceanExchange.org or contact Millicent.Pitts@oceanexchange.org. She can be reached at 912-257-0209.
The holiday season brings great opportunities for businesses to finish the year strong and grow their revenue in the fourth quarter. One of these opportunities is Small Business Saturday®. Small Business Saturday® takes place the Saturday after Thanksgiving. It is an effort led by American Express and the Shop Small® Movement to help encourage communities to support local small businesses by shopping small during the holiday season.
For businesses looking to participate in Small Business Saturday®, the following resources are available.
- American Express Shop Small® Studio: https://www.americanexpress.com/us/small-business/shop-small
Go here to register your business for Small Business Saturday®. This helps shoppers find participating local businesses. In addition, American Express provides free promotional material to businesses for the day.
- Small Business Administration’s Blog: https://www.sba.gov/blogs
Here you can find posts not only about how to improve your business, but also specific articles on how to prepare for the holiday season.
- UGA Small Business Development Center Social Media Accounts.
Follow the UGA Small Business Development Center on social media to get regular tips and advice on how to make the most of the holiday season.
Designing and launching a new business can be difficult. In order to address this difficulty, Georgia Southern University will provide expanded resources for entrepreneurs in Hinesville with the addition of a new business incubator.
On Sept. 7, Georgia Southern and the City of Hinesville Development Authority were co-awarded a $750,000 grant from the U.S. Department of Commerce’s Economic Development Administration (EDA) to help fund the construction of a business incubator, which will be led by Georgia Southern’s Business Innovation Group (BIG). The organization connects start-ups with industry and faculty experts to assist in various stages of business while providing student entrepreneurship interns hands-on experience to see what it takes to start a business.
“I applaud the Hinesville Development Authority and City Manager Kenneth Howard on their steadfast vision and determination for helping Hinesville residents in starting and growing their business,” said BIG Director Dominique Halaby. “As such, I am excited to begin working with them to successfully execute that vision and to make this incubator a reality.”
The Hinesville incubator will be adjacent to a new public library and within close proximity to Georgia Southern’s Liberty Campus. Made possible by the Coastal Regional Commission’s regional planning efforts, the new 5,000 square-foot facility will house 12 new business clients.
“We commend the City of Hinesville for creating new opportunities for the community to grow and thrive,” said EDA Deputy Assistant Secretary for Regional Affairs Dennis Alvord. “This project will help strengthen the local economy by providing a facility where entrepreneurs can develop new businesses.”
BIG is committed to developing a vibrant entrepreneurship and innovation ecosystem for southeast Georgia. Through innovative and entrepreneurial thinking, BIG assists local communities in achieving their dreams of becoming local entrepreneur hubs. By creating these opportunities, business incubators provide physical and developmental benefits to local entrepreneurs.
Georgia Southern University, a public Carnegie Doctoral/Research institution founded in 1906, offers 141 degree programs serving more than 27,000 students through nine colleges on three campuses in Statesboro, Savannah, Hinesville, and online instruction. A leader in higher education in southeast Georgia, the University provides a diverse student population with expert faculty, world-class scholarship and hands-on learning opportunities. Georgia Southern creates lifelong learners who serve as responsible scholars, leaders, and stewards in their communities. Visit GeorgiaSouthern.edu.